- We visit you at your home
- Listen to your needs and ideas
- Provide expert advice
- Carry out a full building survey
- Work with you to develop a plan that meets your needs
- Prepare working drawings
- Submit the drawings for building regulations
- We visit you again
- Review the project feasibility
- Provide fully itemised estimates
- On acceptance, draw up the programme of works
- Agree payment schedule
- Sign contracts
- Hold a pre-build commencement meeting
- Notify building control
- Notify the Health and Safety Executive
- We purchase the materials
- Begin the work
- Carry out ongoing project management
- Update timescales and programmes
- Carry out ongoing quality control
- Arrange building control inspections
- Assemble team
- Set up the site to meet Health and Safety regulations
- Carry out the construction
- We agree and carry out the snagging list
- Fully clear the site
- Test throughout
- Sign off the work with Building Control
- Issue appropriate certification
- Sign off the work with you
- Review project costs and receive the final payment
- Your 12-month after-sales guarantee period begins
- Your 10-year warranty period begins






