FAQs
- Do you have adequate insurance?
- Are the works guaranteed and if so, for how long?
- Do you provide references and can we see examples of your work?
- How do you know the people you employ are reliable?
- How will my project be managed?
- I am worried about all the upheaval and mess associated with major building works?
- Will we have to find and employ specialist contractors for certain areas of the project?
- What about timescales - building projects always overrun?
- Do you have adequate insurance?
- Yes, we carry £2million Public Liability Insurance. [back to top]
- Are the works guaranteed and if so, for how long?
- Our works are guaranteed for 12 months from completion of works. Materials, plant items, etc; are covered as per manufacturers guarantee. [back to top]
- Do you provide references and can we see examples of your work?
- Yes we are more than happy to supply references. Site visits can be arranged by prior appointment and subject to customer approval. [back to top]
- How do you know the people you employ are reliable?
- Through our rigorous interviewing process. Of the many jobs applications we receive, we only offer contracts to those tradespersons who are suitably skilled in their particular area of expertise.
- It is also important that successful applicants are polite, friendly and understand the importance of our commitment to customer service. [back to top]
- How will my project be managed?
- The key to a successful project is the way in which it is managed. We have developed a four-stage process that ensures each project moves easily from Concept2Construction, maintaining the same high levels of customer service and satisfaction every time. [back to top]
- I am worried about all the upheaval and mess associated with major building works?
- Don't worry. One of the most important aspects of our project management is that the working site is kept clean and tidy, not only at completion but during the course of the build as well. [back to top]
- Will we have to find and employ specialist contractors for certain areas of the project?
- Only if you want to. Our unique ONE STOP service eliminates the stress of having to organise various different trades, giving you a fully managed project from Concept2Construction. [back to top]
- What about timescales - building projects always overrun?
- Our four stage process ensures that each project is constantly monitored. Regular site meetings and communication mean that unavoidable problems or unforeseen delays are dealt with immediately. [back to top]